Effective Date: January 23, 2026
Fingerprints & Apostilles LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, safeguard, and disclose information when you interact with our website, services, and communications, including SMS/text messaging.
Information We Collect
We may collect personal information including, but not limited to:
Name
Phone number
Email address
Appointment and service details
Payment-related information (processed securely by third-party providers)
How We Collect Information
We collect personal information when you:
Submit a contact form on our website
Book an appointment through our online scheduling system
Contact us directly via phone or text message
Provide information to us in person
How We Use Your Information
We use your personal information to:
Provide fingerprinting and apostille services
Schedule, confirm, and manage appointments
Send appointment reminders and service-related updates
Communicate with you regarding your service
Provide customer support and respond to inquiries
SMS/Text Messaging Consent
By providing your mobile phone number, you consent to receive SMS/text messages from Fingerprints & Apostilles LLC related to your appointments, service updates, reminders, and customer service communications.
Message frequency may vary
Message and data rates may apply
Consent is not a condition of purchase
We do not send promotional or marketing SMS messages.
How We Obtain Consent
Consent to receive SMS messages is obtained when you:
Submit your phone number through our website contact form
Book an appointment through our online scheduling system
Contact us directly by phone or text
Provide your phone number in person for service-related communication
Opt-Out Instructions
You may opt out of SMS messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us at:
Data Sharing
We do not sell, rent, or share your personal information or mobile opt-in data with third parties for marketing or promotional purposes.
We may share information only as required to operate our business and deliver services, such as with secure messaging platforms or payment processors, under strict confidentiality obligations.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at:
Governing Law
This Privacy Policy is governed by the laws of the Commonwealth of Virginia.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.